These Terms & Conditions ("Terms") govern your access to and use of the p88my platform. Please read them carefully before registering or placing any wagers.
Last updated: June 2026These Terms & Conditions constitute a legally binding agreement between you ("Member", "User", "Player") and p88my ("we", "us", "our", "the Company", "the Platform"). Access to and use of p88my's website, mobile interface, games, sportsbook, casino services, and related features is conditional upon your full and unconditional acceptance of these Terms.
These Terms should be read in conjunction with the p88my Privacy Policy and any specific game, promotion, or bonus terms published on the platform. In the event of any conflict, the specific terms applicable to a particular service or promotion shall take precedence over these general Terms to the extent of the inconsistency.
To be eligible to register and use p88my, you must:
p88my reserves the right to require documentary proof of age and identity at any time. Where verification cannot be completed to the Company's satisfaction, we reserve the right to suspend or close the account and withhold any funds pending satisfactory verification.
Each Member is permitted to maintain one (1) account on p88my. The creation of multiple accounts — whether under the same name, different names, or shared devices/IP addresses — is strictly prohibited and constitutes grounds for immediate termination of all associated accounts and forfeiture of any balances therein.
You are required to provide accurate, current, and complete information at the time of registration and to maintain the accuracy of such information throughout your membership. This includes your full legal name, date of birth, residential address in Malaysia, contact number, and email address. Providing false or misleading registration information constitutes a material breach of these Terms.
p88my operates a Know Your Customer programme consistent with responsible gaming and anti-money laundering obligations. Before processing any withdrawal, p88my may require you to submit valid identity documents, including but not limited to: a valid Malaysian Identity Card (MyKad), passport, or other government-issued photo identification; proof of address dated within the last three months; and proof of payment method ownership (e.g., screenshot of eWallet registered under your name). Failure to complete KYC verification will result in withdrawal requests being held pending document submission.
You are solely responsible for maintaining the confidentiality of your account credentials. p88my will never request your password through any channel. Any transaction carried out using your login credentials is deemed to have been authorised by you. Notify p88my support immediately if you suspect unauthorised access to your account.
p88my accepts deposits via Touch n Go eWallet, Boost eWallet, Maybank, CIMB Bank, Public Bank, DuitNow QR, and Visa/Mastercard. All deposits are denominated in Malaysian Ringgit (MYR). Minimum deposit amounts are as specified on the platform's cashier page and are subject to change without prior notice. p88my does not accept deposits from third-party sources — only payment instruments registered in your own name are permitted.
Withdrawal requests are processed to the same payment method used for deposit, where technically feasible. All withdrawals require completion of KYC verification as set out in clause 3.3. p88my aims to process verified withdrawal requests within the timeframes indicated on the cashier page. Processing times may vary depending on the payment method and your financial institution. p88my reserves the right to delay or decline withdrawals where there is a reasonable suspicion of fraudulent activity, bonus abuse, or where KYC requirements have not been met.
p88my operates in accordance with applicable anti-money laundering principles. Any transaction that p88my reasonably suspects may involve proceeds of crime or is structured to evade reporting thresholds may be blocked, reported to relevant authorities, and will result in account suspension. Players are reminded that attempting to launder money through gaming platforms is a serious criminal offence.
All bonuses, free spins, cashback, and promotional offers made available on p88my are subject to specific terms and conditions published alongside each offer. General principles applicable to all p88my promotions include:
All bets and wagers placed on p88my are final once confirmed. The specific rules governing each game type — including casino table games, slot machines, sportsbook markets, and esports — are set by the respective game providers and are accessible within each game interface. p88my reserves the right to void bets in the following circumstances:
In the case of voided bets, the stake amount shall be returned to the Member's account balance.
The following conduct is strictly prohibited on p88my and will result in immediate account suspension and potential legal action:
All content on the p88my platform — including but not limited to software, code, design, text, graphics, logos, game assets, and data — is the intellectual property of p88my or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from any p88my content without prior written consent from the Company.
p88my collects, processes, and stores personal data in accordance with its Privacy Policy. By registering on p88my, you consent to the collection and processing of your personal data as described in the Privacy Policy. p88my implements industry-standard security measures to protect Member data, including 256-bit SSL encryption for all data transmissions. Please refer to the Privacy Policy for full details.
p88my provides the following responsible gaming tools to all Members: deposit limits (daily, weekly, monthly), session time reminders, cooling-off periods, and immediate self-exclusion. Self-exclusion, once activated, cannot be reversed for the chosen exclusion period. It is a condition of membership that players do not attempt to create new accounts or circumvent self-exclusion measures during an active exclusion period.
p88my strictly enforces the 21+ age restriction and will close any account found to be operated by a person under the minimum age, with all funds returned to the extent permissible by applicable law. Please refer to our Responsible Gaming page for full information on available tools and support resources.
To the fullest extent permitted by applicable law, p88my and its directors, employees, agents, and licensors shall not be liable for: (a) any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform; (b) any loss of profit, revenue, data, or goodwill; (c) any interruption to service, server downtime, or technical errors beyond our reasonable control; or (d) any third-party actions, content, or services accessible through or in connection with the platform.
p88my's maximum aggregate liability to any Member in respect of any claim shall not exceed the net deposits made by that Member in the 30-day period immediately preceding the event giving rise to the claim.
p88my reserves the right to suspend, restrict, or permanently close any Member account at its sole discretion, including where: (a) there is a breach of these Terms; (b) fraudulent, abusive, or illegal activity is suspected; (c) a chargeback is initiated by the Member; (d) the account cannot be verified to p88my's satisfaction; or (e) the Member fails to comply with a responsible gaming measure applied by p88my. On termination, outstanding bonus balances are forfeited. Verified cash balances will be returned subject to satisfactory completion of withdrawal procedures.
These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which p88my holds its operating licence. In the event of a dispute, Members are encouraged to contact p88my support in the first instance. Where a dispute cannot be resolved through internal processes, the parties agree to submit to the jurisdiction of the applicable regulatory body or courts as designated by the Company's licensing authority.
p88my reserves the right to amend these Terms at any time. Material changes will be communicated to Members via the email address registered on their account and/or by a prominent notice on the platform. Continued use of p88my following notification of amended Terms constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any changes.
For any queries relating to these Terms & Conditions, please contact p88my's customer support team. Our support is available 24 hours a day, 7 days a week. Contact email: [email protected]
A summary of the key protections in place for every p88my Member.
All data transmitted between your device and p88my is protected by 256-bit SSL encryption — the same standard used by Malaysian online banking. Your credentials and financial data are never transmitted in plain text.
p88my verifies the identity of all Members before processing withdrawals. This protects against fraud and ensures that winnings go to the right person — you. KYC is a standard industry practice, not an obstacle.
Every p88my account comes with deposit limits, session timers, cooling-off options, and immediate self-exclusion — all accessible directly from your account settings without needing to contact support.
Every promotion on p88my comes with clearly written wagering requirements, eligible games, and expiry dates published upfront. No small print designed to confuse — the terms are there before you opt in.
If you have any concern about your account, a transaction, a bonus, or these Terms, p88my's support team is available around the clock via live chat in English and Bahasa Malaysia.
All games offered on p88my are sourced from certified providers whose RNG software is independently audited. p88my does not operate its own proprietary game engines — every title comes from an accountable third-party developer.
p88my is built on transparency, security, and respect for every player. Understand your rights, enjoy the games, and play responsibly. 21+ only.